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VISITOR MANAGEMENT PLATFORM

Optimus
Visitor

Persona-based, flow-driven visitor management — from invitation through pre-registration, kiosk check-in, facial validation, car park, Wi-Fi, and access control.

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AI VISION LANGUAGE MODEL

A face match, not a face database.
A lobby watcher, not surveillance.

An edge VLM matches each visitor against the photo they uploaded — strictly 1:1, no database lookup. The same engine watches the lobby in plain English: crowd, tailgate, unattended bag, after-hours presence. Faces are not stored. Descriptions are.

1:1 Match Only

Verified strictly against this visitor's own pre-registration photo. No 1:N search, no central face database.

On-Device VLM

Vision-Language Model runs on a compact edge device in the lobby. Images never leave your building.

Natural-Language Rules

Type a sentence — "alert me if a bag is left for 3 minutes" — and the VLM watches for it. No training.

Auto-Delete on Exit

Face vectors destroyed at sign-out. Only the consent record and visit metadata are retained.

persona flow builder

Different visitors. Different journeys. One platform.

A VIP doesn't fill out NDAs. A contractor needs PPE confirmation and a safety induction. A student on open day needs a parent's signature. A courier just needs to know which dock. Drag-and-drop the steps that fit each persona — invitation, ID upload, NDA, induction, approval chain, badge type — and publish.

✅ Drag-and-drop builder with branches, merges, and parallel paths

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✅ Pre-built persona templates — contractor, VIP, courier, tenant, open day, audit

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✅ Route by visit purpose, host group, building, or day of week

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✅ Git-style version history with rollback and dry-run on past visits

INVITATION & PRE-REGISTRATION

The host clicks once.
The visitor walks in prepared.

Hosts invite from Outlook, Google Calendar, or Teams — no separate portal to remember. The visitor receives a branded email with a single link to complete pre-registration: ID upload, photo for face-match, NDA, induction, parking. Mobile-first, accessible, six languages.

✅ Native Outlook · Google · Teams calendar add-ins

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✅ Branded visitor portal — white-label per building or tenant

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✅ Auto-OCR of passport / NRIC / driving licence with expiry check

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✅ Reminder cadence at T-48h, T-24h, T-2h with arrival instructions

MULTI-STAGE APPROVALS

Host. Security. Compliance. In the right order.

A regular guest only needs the host. A contractor needs the host and the security manager. A media crew needs facilities, compliance, and the building owner. Chain as many stages as you need — sequential, parallel, conditional — with reminders, escalations, and a full audit trail. Approve from Teams in one tap.

✅ Sequential or parallel stages — fan out and wait for all

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✅ Conditional rules — skip security for known guests, require compliance for media

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✅ Escalation policies — if no response in 4h, escalate or delegate

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✅ One-tap approve/reject from Teams mobile notification

COMPLIANCE · NDA · WATCHLIST

Sign. Watch. Pass. Screen.
All before they arrive.

Plug NDAs, safety inductions, health declarations, and watchlist screening into any persona flow. Documents are version-controlled — when legal updates the NDA, every new visitor gets the new version automatically.

NDA Library

Multiple NDAs per persona; e-signature with timestamp + IP; auto re-issue when versions update.

Induction Videos

Embedded video + quiz with pass-mark; auto re-issue at expiry; multilingual captions.

Health Declarations

Configurable forms — symptoms, vaccinations, travel history — versioned per outbreak protocol.

Watchlist Screening

OFAC, UN, EU, UK HMT sanctions + your internal denied-party lists. Sub-second checks.

DIGITAL PASS · QR & WALLET

One pass on their phone. No paper, no fuss.

On approval, the visitor receives a digital pass — QR by email, push to Apple or Google Wallet, or SMS short-link as a fallback. The pass updates live: if the meeting moves rooms, the pass updates; if the visit is cancelled, the QR is invalidated. One tap at the kiosk reads it.

✅ Native Apple Wallet & Google Wallet with lock-screen surfacing

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✅ Single-use rotating QR — refreshes every 30s to prevent screenshots being reused

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✅ SMS short-link fallback for visitors without smartphone wallets

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✅ Auto-printed badge at kiosk for sites that require physical credential

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Kiosk check-in

Twelve seconds.
Welcome to the building.

A 21" touch kiosk replaces the clipboard. It reads the digital pass, walks the visitor through any on-site steps, prints a badge if needed, and notifies the host on Teams. Multilingual, accessible, brand-customisable — works alongside a staffed desk too.

ANPR CAR PARK INTEGRATION

The barrier lifts because it knows the plate.

During pre-registration, the visitor enters their plate (or the host does). On arrival, the ANPR camera reads it, matches against active visits, and lifts the barrier — no ticket, no intercom. A bay is auto-assigned and pushed live to the wallet pass. On exit, the same camera signs them out.

✅ HikVision, Genetec, Milestone — plus custom RTSP option

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✅ Auto bay assignment from a configurable visitor pool

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✅ EV charging bay reservation for EVs declared at pre-reg

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✅ Auto sign-out on exit · 98% plate read accuracy

WI-FI GUEST ONBOARDING

Online before they sit down. Off it when they leave.

The visitor's pass includes a single-use Wi-Fi credential scoped to a guest VLAN with the bandwidth and access controls you set. One tap from the wallet pass joins the network — no captive portal forms. On sign-out the credential expires and the device is forgotten by the controller.

✅ Cisco · Aruba · Meraki · Ruckus — PSK-per-visitor or 802.1X

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✅ VLAN & bandwidth caps configurable per persona

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✅ Auto-isolation from corporate VLANs

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✅ Auto-expiry on sign-out, end of visit, or no-show

ACCESS CONTROL & LIFT DISPATCH

Opens the right doors.
Closes the rest.

The same QR pass gets a visitor through reception, opens the turnstile, calls the lift to the right floor, and unlocks the meeting-room door — and only those doors, only during the visit window. We don't replace your access system, we drive it.

MICROSOFT TEAMS INTEGRATION

Hosts approve and greet visitors — without leaving Teams.

Approvals arrive in Teams as adaptive cards — one-tap accept or reject. Check-in events ring the host on Teams desktop, mobile, or a Teams Room. When the host can't take it, calls fall back to the team pool, then reception. No new app to install, no new login to learn.

✅ Adaptive card approvals · one-tap accept / reject

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✅ Check-in call rings Teams desktop, mobile, & Teams Rooms

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✅ Fallback chain: host → team pool → reception

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✅ No new app · Entra ID SSO · uses your existing Teams tenant

Cloud. On-premise. Hybrid.
Your call.

DEPLOYMENT

Optimus Visitor runs the same way everywhere — same code, same UI, same audit log. Pick the topology that fits your security review.

Cloud Hosted

Multi-tenant on AWS or Azure in your region. 99.9% SLA, automatic upgrades, zero infrastructure footprint on your side. Fastest to go live — typically under 4 weeks including integrations.

On-Premise

Kubernetes deployment in your data centre or private cloud. Air-gapped option available. Customer-managed encryption keys. Suited to defence, government, healthcare, and tenants with strict data-residency requirements.

Hybrid

Visitor data on-premise, kiosk and mobile UIs from the cloud. AI Vision processing always stays on the edge device in your lobby. Best of both — central management, local data sovereignty.

✅ SSO & SCIM · SAML 2.0, OIDC, Entra ID, Okta · auto-provisioning & de-provisioning

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✅ Encrypted everywhere · TLS 1.3 in transit, AES-256 at rest, customer-managed keys on request

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✅ ISO 27001-aligned · annual third-party penetration test, full SOC2 mapping available on request

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✅ GDPR · PDPA · CCPA · DPA template, sub-processor list, data residency in 8 regions

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✅ 1:1 face only · no central face database, no 1:N search, face vectors auto-deleted at sign-out

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✅ Full audit trail · every approval, check-in, door event & AI decision logged · 7-year retention

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✅ RBAC + visitor data scoping · reception can't see contractor NDAs · auditors get read-only views

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✅ Privacy by default · purpose-bound retention, automatic anonymisation, right-to-erasure tooling

SECURITY & PRIVACY

Built for the security review you haven't sent us yet.

Every design choice is reviewable: data classification, retention, access scope, encryption keys, audit trail. We're happy to walk your CISO through it — and to put the answers in writing.

GET STARTED

Half a day on your site.
A plan for the next twelve weeks.

Bring us in for a discovery workshop at one of your buildings. We'll walk the lobbies, the docks, the lifts, the car park — talk to your reception team, your security team, your IT team — and leave with a costed, sequenced plan you can take to your board.

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